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IQ+ users on MS Windows should update the driver, the PE0FKO libusb-w32 driver is obsolete and not compatible with the latest libusb user mode library we are using for control of this device. By far the easiest way to upgrade, without loosing compatibility with applications using older vendor USB drivers, is to download the Zadig tool from https://zadig.akeo.ie/, run the tool, scan for all appropriate USB devices (check the "Menu->Options->List All Devices" option), select the device called DG8SAQ from the top drop-down list, then with WinUSB listed as the replacement driver to right of the green arrow, double-click the "Replace libusb-w32" button. After a few seconds the driver will be replace, quit the utility and you are done.